Help

Exchanges

It's easiest to handle an exchange as a separate invoices from the original order. Place a NEW ORDER for the items you would like and then follow our returns procedure. Your return will be credited to your credit card when it's received. Any new order will be a new charge.

If you do not want to have a new charge on your card, you may send back the return and call us at 1-800-369-3949 to request a "store credit." Once the product is received, we can send you out the new product by using your store credit. However, please keep in mind that there is a possibility that the item you need will go out-of-stock before we receive your package.